Northwest Airlines promises Dave Herstad 18,375 frequent flier miles when he applies for his mortgage. He gets the loan, but not the miles. After several rounds of finger-pointing between supervisors at Northwest, Lending Tree and Home Loan Center, his miles remain missing. What should he do?

How to avoid hidden hotel charges
Shortly after its opening in 2006, I decided to visit the Lodge at Woodloch, a destination spa deep in the Poconos. Upon my arrival from New York, I discovered the property had no cellular service, so I made several calls home from my room phone, expecting to fork over little more than a dollar. Imagine my surprise when my hotel bill revealed a $7.38 charge for each time I picked up the receiver, despite having never actually reached anyone.

Missed the Inca Trail? A guide to alternate treks
There was no space on the Inca Trail. “Estás seguro?” I pleaded with dormant Spanish, or “Are you sure?” in English. I was sitting face to face with the ninth Peruvian salesman that day to offer the same answer. He was positive. No space on the Inca Trail, entering Machu Picchu via the Sun Gate, but his alternative trek was the real deal, he said.

As gas goes up, driving goes down
At a time when gas prices are at an all-time high, Americans have curtailed their driving at a historic rate.

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