Bob Ledford is promised a room with a two-sided ocean view when he books through Expedia. But when he arrives, the view isn’t what he expected, the hotel doesn’t seem to care, and Expedia won’t post the negative review of the resort. What’s wrong with this picture?

Cuba says tourism up 15 percent this year
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Montenegro touts ‘wild beauty’
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Climbing the wind-swept Caucasus
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Why cut-rate carriers are still No. 1
Discount carriers used to be the darlings of air travelers, if not travel columnists. With low fares and high standards of customer service, what wasn’t to like?

Planes slow down to save fuel
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Montana town gearing up for folk festival
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Airlines go gourmet to draw first-class fliers
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Bosnia-Herzegovina: Antidote to Croatia’s crowds
These days Croatia’s Dalmatian Coast is inundated with tourists — and understandably so. But after a visit to Dubrovnik, the “Pearl of the Adriatic,” I’m in the mood for a good Balkan adventure and decide to drive directly inland … to Bosnia-Herzegovina.

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